Shipping policy
Shipping Policy
Thank you for shopping with us. Below you will find details about our shipping process.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been dispatched.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
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United Kingdom: 2–5 business days
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Europe: 5–10 business days
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International: 7–15 business days
Please note that delivery times are estimates and may vary due to external factors beyond our control.
Shipping Locations
We currently ship to the United Kingdom and selected international destinations. If your country is not available at checkout, please contact us before placing an order.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor your delivery.
Delays
We are not responsible for delays caused by couriers, customs, or other unforeseen circumstances. However, we will do our best to assist you if any issues arise.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Items
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery so we can assist you.
Contact Us
If you have any questions about shipping, please contact us at:
hello@redlobstergallery.co.uk